Insighter respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

By using Insighter, you agree to the practices described in this policy.

1. Information we collect

We collect only the information necessary to operate and improve Insighter.

Information you provide

• Name and email address

• Account details

• Billing information for paid plans

• Messages sent to support or feedback channels

Information generated through use

• Data configurations and inputs you connect to generate insights

• Generated insights, summaries, and contextual explanations

• Usage data such as insight views, interactions, and volume

Automatically collected information

• Device and browser information

• IP address

• Log data and basic analytics

2. How we use your information

We use your information to:

• Provide and operate the Insighter service

• Improve product quality, performance, and reliability

• Communicate with you about updates, support, or account issues

• Process payments and manage subscriptions

• Ensure security and prevent misuse

We do not sell your personal data.

3. AI and data usage

Your prompts, insights, and generated output:

• Remain yours

• Are not used to train public or shared AI models

• Are processed only to deliver the requested functionality

Enterprise customers may request additional data isolation guarantees.

4. Data sharing

We share data only when necessary:

• With trusted service providers for hosting, payments, and analytics

• When required by law or legal process

• To protect the rights, safety, or security of Insighter and its users

All service providers are required to protect your data.

5. Data retention

We retain personal data only as long as necessary to:

• Provide the service

• Meet legal or accounting requirements

• Resolve disputes or enforce agreements

You may request deletion of your account and associated data.

6. Security

We use reasonable technical and organizational measures to protect your data, including:

• Secure infrastructure

• Access controls

• Regular monitoring and updates

No system is completely secure, but we work continuously to protect your information.

7. Your rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict certain processing

You can exercise these rights by contacting us.

8. Cookies and analytics

Insighter uses cookies and similar technologies to:

• Keep you signed in

• Understand how the product is used

• Improve performance and usability

You can control cookies through your browser settings.

9. Third-party links

Our website may contain links to third-party services. We are not responsible for their privacy practices.

10. Changes to this policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the website or email.

11. Contact us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: legal@insighter.ai